BlueHost Web Hosting Package

- Trusted by more than 500,000 domains
- Unlimited hosting Space & file transfer
- 24/7 support, live chat support, toll free phone.
- Fantatico: Free tools for blog, ecommerce, CMS
- CGI, Ruby (RoR), Perl, PHP, MySQL
- SSH (Secure Shell), SSL, FTP, Stats
- Bluehost Promo: Special Link $6.95


Archive for April, 2009

Bluehost Pricing Info

Bluehost offers only one hosting plan. The pricing however is different when you purchase different subscription package. For your reference, here’s the web host standard pricing in details.

Bluehost Hosting Price

Bluehost Features 36 Months 24 Months 12 Months 6 Months
Monthly Pricing $6.95 $7.95 $8.95 $9.95
Setup fees $0 $0 $0 $30
Free Domain Yes Yes Yes No
Unlimited Hosting Yes Yes Yes Yes
Unlimited Domains Yes Yes Yes Yes
Full Refund Trial 30 Days 30 Days 30 Days 30 Days

Special Notes: Bluehost pricing for 24 months package

Notice that however if you follow my promotion link to Bluehost, the pricing for 24 months is $6.95/mo (which is $12/year cheaper than the standard offer).

Bluehost pricing

Anyhow, I wouldn’t stress too much about this as it’s not much different holding your account for 24 or 36 months with a good host. Further more, Bluehost allows pro-rated payback in their refund policy, this means you can signup with the 36 months hosting plan and simply cancel the services whenever you feels like stopping without losing much money.


Chat with Bluehost supports immediately

Nowadays you will be connected to Bluehost live chat support once you arrived to Bluehost homepage. The chat box is embedded at Bluehost homepage and you can start asking if there’s questions.

Bluehost live chat system

Such live chat system definitely encourage better communication between Bluehost and clients. Would this create more sales for the hosting company? You tell me!


Updates on Bluehost database error issue

Bluehost

Two months back I was reporting my problem with Bluehost’s database error. I was told that the database server is down due to routine maintenance but I do not think that’s the reason.

I sent a couple of emails to the customer supports since then and was replied with the same reason – site down because of database server maintenance. The situation is a little frustrating as the support do not tell the truths and let me know what’s happening behind the scene (or maybe because they didn’t know). There were several similar problem experienced by others.

Fortunately, the problem is fixed by now. There’s no more significant down time observed by now and the database connection errors had not occurred for more than a month. I’m glad that this is fixed but I still don’t know what happened for the entire January. I can tolerate with short term poor server performance but I don’t really like the way Bluehost handle their clients when there’s a problem. Their hosting offer – unlimited hosting, unlimited addon domains, free domain name, unlimited database, still looks good to me but their customer support lost my compliments. I guess this is one of those situation where you can’t get great real human services in low price.

Hopefully they’ll notice the issue and rectified things in the support department before it’s too late.